MoMath Policies for Summer Groups
Before proceeding, please review the following instructions, which are applicable to all summer group reservations.
Groups booking more than 30 days in advance
If you book a trip 30 days or more prior to the scheduled trip date, payment will be due at the latest 30 days prior to your trip date. If payment is not received 30 days before your trip date, your reservation is no longer valid, you will be removed from the Museum’s calendar, and you will have to re-register.
Groups booking within 30 days of trip
If you book a trip within 30 days of the scheduled trip date, you must pay within three business days, by credit card. If payment is not received within three business days, your reservation is no longer valid, you will be removed from the Museum’s calendar, and you will have to re-register.
Groups booking within one week of trip
If you book a trip within one week of your scheduled trip date, credit card payment is due upon receipt of the invoice. If payment is not received within one business day, your reservation is no longer valid, you will be removed from the Museum’s calendar, and you will have to re-register.
Groups larger than 150 individuals
Any groups larger than 150 (including both students and chaperones) require extra space in the Museum and in its classrooms. These groups are required to pay within five business days of booking their trip. If payment is not received within five business days, your reservation is no longer valid, you will be removed from the Museum’s calendar, and you will have to re-register.
Cancellations and Inclement Weather
Please note that the Museum follows a strict no-refund policy for trips that are cancelled. Payments made are neither refundable nor transferable to a different date.
In the event of inclement weather causing your institution to close for the day while the Museum remains open, you may be eligible for a rescheduled trip at a reduced rate. You MUST notify MoMath by email at least twelve hours before you are scheduled to arrive in order to be considered for this accommodation. Please note that any accommodation is offered at the Museum’s sole discretion; the Museum cannot guarantee that your trip will be rescheduled.
Flexible Rescheduling
For an additional fee of $50 per classroom booked — paid at the time you pay for your trip — you can take advantage of MoMath’s Flexible Rescheduling policy. Under this policy, you may rebook your trip to an available date within two months, one-time only, either (1) at no additional cost, provided you notify the Museum at least three weeks in advance, or (2) for an administrative fee of $150, provided you notify the Museum at least one week in advance.
Advance Cash Payment Discount
Receive a 5% discount on your purchase when you: 1) book and pay for your entire trip within two weeks of booking and at least one month in advance of your visit; and 2) pay with an electronic funds transfer or check. The discount does not apply to any additional purchases made on the day of or within one month of your visit. Credit card payments are not eligible for the discount.
MoMath’s Refund Policy
Please note that all payments are non-refundable and non-transferrable. No credits nor vouchers will be issued for unused admissions, late arrivals, or cancellations.
