MoMath Online Tour Policies

Booking more than 30 days in advance:
If you book a tour 30 days or more prior to the scheduled tour date, payment will be due at the latest 30 days prior to your tour date.  If payment is not received 30 days before your tour date, your reservation is no longer valid, you will be removed from the Museum's calendar, and you will have to re-register.

Booking within 30 days of tour:
If you book a tour within 30 days of the scheduled tour date, you must pay within three business days, by credit card.  If payment is not received within three business days, your reservation is no longer valid, you will be removed from the Museum's calendar, and you will have to re-register.

Booking within one week of tour:
If you book a tour within one week of your scheduled tour date, credit card payment is due upon receipt of the invoice.  If payment is not received within one business day, your reservation is no longer valid, you will be removed from the Museum's calendar, and you will have to re-register.

Groups larger than 150:
Any groups larger than 150 are required to pay within five business days of booking their tour.  If payment is not received within five business days, your reservation is no longer valid, you will be removed from the Museum's calendar, and you will have to re-register.

Cancellations
Please note that the Museum follows a strict no-refund policy for tours that are cancelled. Payments made are neither refundable nor transferable to a different date.

In the event of inclement weather and if your workplace or school is closed for the day while the Museum remains open, you may be eligible for a rescheduled tour at a reduced rate. You MUST notify MoMath by email at least twelve hours before you are scheduled to arrive in order to be considered for this accommodation. Please note that any accommodation is offered at the Museum's sole discretion; the Museum cannot guarantee that your tour will be rescheduled.

Flexible Rescheduling
For an additional fee of $50 per tour booked — paid at the time you pay for your tour — you can take advantage of MoMath's Flexible Rescheduling policy.  Under this policy, you may rebook your tour to an available date within two months one time only, either (1) at no additional cost, provided you notify the Museum at least three weeks in advance, or (2) for an administrative fee of $150, provided you notify the Museum at least one week in advance.

Note: Any checks returned due to insufficient funds will result in an additional fee.

When
September 1, 2020 12:00 am
Location
MoMath Online — Group Sales
NY
United States
Contact
Phone: 212-542-0566
Email: