Order Resolution and Return Policy
If you have a problem with a transaction or your order, please let us know and we will work with you to resolve the issue as soon as possible. You can open a dispute or call us at (212) 542-0566, Monday through Friday, between the hours of 9:00 AM and 5:00 PM EST or e-mail us at firstname.lastname@example.org.
Items returned in salable condition with all original packaging intact within thirty days of initial order date will be refunded in full, less applicable shipping charges.
If the product is returned due to a defect, we will gladly refund or replace the order.